Who We Are

OUR MISSION & VALUES

OUR STORY

OUR TEAM & BOARD

Our Mission & Values

Onpoint was founded with a mission to serve the public good through independent and reliable service. This mission continues to guide our daily work as one of the nation’s longest-standing, nonprofit health data organizations. We remain committed to delivering trusted information, insightful analytics, and exceptional service that help states, policymakers, and communities understand and improve their healthcare systems. Our work is grounded in integrity, independence, and an unwavering dedication to the people and institutions that we serve.

 

Our Nonprofit Difference

Onpoint is a mission-driven nonprofit, not a commercial vendor. This distinction is central to our work and critically important to the clients and communities we serve. 

  • We reinvest – not distribute. Every dollar we earn is reinvested into strengthening our technology, enhancing our analytics, expanding our services, and supporting our clients. We do not answer to shareholders, private equity, or short-term interests. Our work is focused entirely on long-term value and the public benefit.
  • We are guided by service – not sales. We focus on helping our clients make informed decisions, not maximizing profit margins. This allows us to deliver transparent, client-centered solutions that evolve based on client needs, not market pressures.
  • We prioritize trust and stewardship. Managing health data is a profound responsibility. Our nonprofit status reinforces the trust that states and partners place in us, ensuring that sensitive information is safeguarded, analyzed, and shared responsibly and ethically.
  • We measure success by impact. Our work supports policies, programs, and research that shape healthcare affordability, quality, access, and equity. Impact, not revenue, defines whether we are succeeding.

This commitment to public service is a defining difference. It is why so many states, regional health initiatives, and national organizations choose Onpoint to steward their data and power their health transformation efforts.

 

 

Our Mission

Our Mission

Onpoint Health Data delivers independent, reliable, and insightful health data solutions to clients nationwide.

Our Vision

Our Vision

We are a national leader in building integrated data systems and innovative analytics that drive improvements in health.

Our Values

At Onpoint, our values ground our work, guide our decisions, and shape the way we serve our clients, our communities, and one another.

We work as a team.

Collaboration, shared knowledge, and mutual respect enable us to respond quickly, solve complex challenges, and support one another. Together, we deliver stronger solutions and a better experience for our clients and communities.

We lead through innovation.

We embrace creativity and curiosity, developing new ideas and improving existing solutions to advance the field. Each team member brings unique insights that strengthen our collective ability to innovate and lead the market.

We thrive by learning.

We seek out opportunities for development and mentorship, fostering a culture where growth is shared and encouraged. This commitment to learning strengthens our organization and ensures that we continue to meet the emerging and evolving needs of our clients.

We support full lives.

We believe people do their best work when they can bring their whole selves to it. We offer important flexibility and structural supports that help team members balance work, family, and community, so they can thrive personally and professionally.

We welcome the fun.

We take the time to find joy in our work and in each other. From team celebrations to volunteer days and from team activities to individual recognitions, we cultivate an environment where community, connection, and pride in our mission flourish.

Our Story

Onpoint Health Data is a trusted, independent technical partner to purchasers, state governments, healthcare organizations, and nonprofit foundations across the nation. We specialize in integrating and transforming complex health data into high-quality, analytic data sets and clear insights that power healthcare transformation. 

Our nonprofit mission drives our daily work to deliver rigorous data quality, actionable analytics, and exceptional service that provide needed transparency, inform better decisions, and improve healthcare system performance for the communities we serve.

 

Onpoint Through the Decades

1970s

Founding & Foundations

  • Founded in 1976 as the Maine Health Information Center (MHIC) to provide an integrated, trusted data resource of hospital and insurance information for the state of Maine
  • Established a collaborative, independent board with founding members from Maine’s hospital association, medical association, health plans, state agencies, and other key organizations
  • Awarded a federal grant in 1979, accelerating the development of
nation-leading systems to send data electronically and build infrastructure to store and integrate hospital and insurance data
Black and white photograph of a row of vintage mainframe computer tape drives with large reels of magnetic tape, showcasing early data storage technology.

1980s

Building & Focusing

  • Completed development of Maine’s first comprehensive statewide hospital discharge database in 1980, setting a model for the country and supporting key health research
  • Shifted focus to diversifying product offerings and operating as a fee-for-service organization after federal funding ended
  • Provided analytics for Georgia Pacific’s plant in Maine, digitizing and analyzing the company’s claims data – a precursor to future work supporting purchasers
  • Provided survey and hospital discharge data research in 1984 for Dr. Jack Wennberg, Dr. Daniel Hanley, and others, supporting the country’s first community-based prospective outcomes study
Photograph of a person working at a desk with an old-style CRT monitor displaying lines of computer code in an office setting.

1990s

New Visions & Next Steps

  • Began a national evaluation of healthcare services and outcomes for vehicular accident victims, helping launch the federal Crash Outcome Data Evaluation System (CODES) in 1992
  • Created one of the nation’s earliest multi-payer claims databases – a precursor to full all-payer claims databases (APCDs) – in 1994 for a coalition of Maine’s largest employers
  • Expanded analytic capabilities and project portfolios beyond traditional datasets to support self-insured employers, Medicaid, and workers’ compensation initiatives

2000s

Expansion & Evolution

  • Pioneered the APCD industry with the launch of statewide APCDs for Maine, Massachusetts, New Hampshire, and Vermont, reflecting New England’s leading role in health data and analytics
  • Developed the data definitions and layouts that would become adopted across the country as the APCD standards for data collection and integration
  • Rebranded as Onpoint Health Data in 2009 to reflect the organization’s broader reach and expanded national focus in support of state efforts to improve healthcare delivery

2010s

National Growth & Innovation

  • Continued to expand across the country, launching APCDs in Minnesota, Connecticut, Rhode Island, and Washington State
  • Diversified into the regional health improvement market, supporting value-based care initiatives in California, Kentucky, Ohio, Oregon, and Pennsylvania
  • Released public-transparency solutions for our APCD clients, including the award-winning cost and quality website for Washington State
  • Collaborated with the Dartmouth Institute to create an Atlas of Children’s Health Care in Northern New England
  • Expanded our data integration platform to readily integrate non-claims data (e.g., clinical, registry, vital records, social drivers of health) and expand our team’s analytic scale and services

2020s

Diversification & Advanced Analytics

  • Continued growth in the APCD market, implementing data warehousing and analytic solutions for Alaska, California, Colorado, Georgia, Indiana, Maryland, and Nevada
  • Released our APCD Snapshot reporting tool, offering public-facing dashboards for immediate insights into the benefits and scale of state APCDs
  • Created the New England States’ All-Payer Report on Primary Care Spending in collaboration with six New England states, NESCSO, and the Milbank Memorial Fund
  • Launched the first Onpoint-funded, multistate analytic collaboration, Collective Impact – an award-winning initiative across five states focusing on behavioral health and women’s health
  • Leveraged artificial intelligence (AI) to develop innovative new tools to navigate complex data and generate actionable insights through chatbots and other agentic AI applications

Our History

Onpoint Health Data was founded over 50 years ago to solve a longstanding challenge: healthcare leaders were awash in data but lacked a trusted partner to help them make sense of it. Getting its start in 1976 as the Maine Health Information Center, our organization was created to meet that need, bringing consistency, meaning, and independence to fragmented health information – long before “big data” became a national conversation.

That commitment to trust and clarity in data has guided our work ever since.

Over the past 20 years, Onpoint has emerged as the nation’s leading developer and operator of all-payer claims databases (APCDs) across the country. We have successfully launched new APCDs, transitioned state-sponsored APCDs relying on legacy systems and pioneered cross-state analytics that have informed healthcare transformation across the country.

Today, Onpoint integrates data from more than 350 health plans to support statewide health transparency, cost-growth benchmarking, value-based purchasing, population health reporting, and advanced analytics initiatives from coast to coast. Our analytics power dashboards, public websites, policy analysis, and program evaluation that help the public, policymakers, and healthcare leaders understand and improve the delivery of healthcare.

We continue to push the field forward through cloud-native technology, industry-leading solutions, and an expanding suite of analytic enhancements and reporting that make healthcare data more accessible and actionable. This includes the responsible integration of artificial intelligence to support ease of access to large, complex data, and to accelerate insight generation and improve public understanding of healthcare information – always with the rigor, transparency, and trust that are our trademark.

Onpoint was built to meet a critical need. Decades later, that need has only grown – and so has our commitment to helping our partners navigate it with clarity, integrity, and insight.

50+

years of building trust in data

20+

years leading the APCD market

350+

health plan submitters

Our Team & Board

Onpoint is guided by a deeply experienced leadership team and a nationally distinguished board of directors who share a commitment to advancing high-quality, data-driven healthcare improvement. Together, our team is united by our mission to deliver trusted insights and exceptional service.

OnPoint Team

Carolyne Conrad, PMP

Director of Client Services

OnPoint Team

Elizabeth Cote, PHR, SHRM-CP

Director of Human Resources

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Monique Cote, PMP®

Director of Business Development

OnPoint Team

Jesse Drummond, PhD

Director of Data Analytics

OnPoint Team

Joanna Duncan, PhD, CPC

Chief Operating Officer

OnPoint Team

James Harrison, MHA

President & CEO

OnPoint Team

Devon Holgate, MS

Chief Technology Officer

OnPoint Team

Amy Kinner, MS

Senior Director of Health Analytics

OnPoint Team

Benjamin Parks-Stamm, MBA

Chief Financial Officer

OnPoint Team

Corey Ramsey, CISSP, CCSP

Director of Information Technology

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Jeff Spaulding

Senior Director of Communications